FAQ'S

Buyers

How Can I Buy an Image/Subscription?
1.   Login in your account. If you are not Registered Register Here.
2.   Add any image in shopping cart and select size according to your requirement. You can pay By Net banking, Credit card, Debit card cheque/DD, once your payment is confirmed, you will get download link to download image.
3.      If you are buying subscription plans go on pricing page and choose any subscription plan. You can pay by Net banking, Credit card, Debit card cheque/DD, once your payment is confirmed your account will activate and you can download any image at any time during subscription time.
Will I get a copy of invoice for my purchased images/subscriptions?
   Once your order is confirm you can check your invoice in your account.
Can I resale images which I buy from visualsstock.com?
  No you cannot resale none of the image purchased from visualsstock.com you/your client can use the image for a particular product/client. If you/your client want to use same image for other product/client you have to buy same image for new product/client. 
What should I do if I am unhappy with the quality of the image I purchased?
We offer 100% Satisfaction guarantee, if you are unhappy with the image, Please contact us with the image ID and the issue you are facing in the image.
Are all images are available for download in subscription plan?
  Yes all images available for download in all subscription plans. You can download any image in any subscription plan.
What Image sizes are available for subscription download?
   You can download any size image in any subscription plan. Our all subscription plans are with the large sizes available on the website.

Contributors

How do I become a visualsstock.com contributor?
 Anyone can become a visualsstock.com contributor. If you have good images and want to make money by selling your images. Just Register on the website and go to my account and click on Become a Member button. An email will go on your email, click on the link to activate you contributor account. If email is not delivered in inbox please check spam. after clicking on link you can upload the images you have. Before you upload any image for selling, please read contributor agreement between contributor and visuals stock pvt. Ltd. If you are not agree with the terms and condition do not submit your images. By submitting any content on visualsstock.com you agree to be bound by agreement with the same force and effect as if you signed such document by hand.
     Once you upload your images, you will proceed to next step to describe your images. You can add keywords, Model release/ Property release after that submit your images and we will review them.  if your images are accepted then it will be available for sale.
What type of images visualsstock.com need?
 Visualsstock.com is always looking for high quality images on variety of subjects. Here are few ideas what kind of images we are looking for.
    Corporate Shoots.
    Groups and crowds.
    Sports.
    Conceptual images.
    All Festivals.
    Nature and Landscape.
    Fashion.
    All culture.
    Wedding.
    Rural.
    All Food and drink.
You can do some research before doing any shoot to get better result. Remember High quality images get better result.
Is there a fee to upload photos?
  Uploading images is completely free, visualsstock.com take a commission on sold images.
After submitting images how long does it take to available images for sale?
  Between 2-7 working days images will be available for selling. But some time it can take more time when we receive images in large quantity.
How will I get paid when my images are sold?
   Each time any of your images is sold on visualsstock.com a commission is added in your visualsstock.com account. Commission amount is depends on the rights, itís download under subscription single image order.
How long does it take to be paid?
  To ensure proper payment we review s every transaction before we deliver the money. The payment system is on a monthly basis.
If there are model/people in the image, if this required model release?
Yes all picture of recognizable people will required you to submit a signed model release. If the model is under 18 years of age, a parents must sign the model release. Download model release form. Model Release / Property Release.
Do I need to submit model release if the photo is my self portrait?
  Yes, Even if the photo is self portrait you need to provide a signed Model release.
Why was my photo rejected?
  We reject images for technical reason, such as exposure, noise, trade mark, Model/Property release not attached.  Check quality guidelines.
Can I sell my images on other websites?
  Yes you can sell images on any other website. We do not ask for exclusivity of your images.
My Images are not uplading on visualsstck.com?
    Make sure you are uploading JPG files.
    Make sure your images size is not more than 10 MB.
    Make sure your file is bigger than 2000x3000 pixels.
    Make sure file name is different. If any image is already uploaded in your account with same name, new file will not upload with same name.

 

If you are still facing issue, please contact us. on below details
Write us at info@visualsstock.com or call us on +91-9654548666 / 9953953191
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